Programs - Colorado Call Center Management, Inc.

"Our clients are proud to say they worked with CCCM because they reaped the benefits of the programs and consulting. The increases to productivity and their bottom line are seen everyday." - Edward Basquez, President CCCM Corporation.

CALL CENTER EXECUTIVE / PROFESSIONAL RECRUITING/STAFFING SERVICES

Slash your turnover costs and let us free up your time. We recruit for positions that are Call Center Exclusive (Inbound and Outbound)

Colorado Call Center Management also specializes in Call Center Professional Recruiting. Let us assist you in hiring Call Center Management and Performance level positions.

Employing the right person to match the right individual to each job title. We'll send you candidates who are both qualified and compatible. That is the way we support you’re productivity and your peace of mind. After we fill your position, we follow up with a 90 day money back guarantee or free subsequent search until you are satisfied. You benefit with start date day check-in and on-going quality control.

You gain the advantage of a higher level of selectivity here. Our Call/Contact Center Recruiting Program allows our recruiter to fully focus more specifically on what you
you want.

You benefit with a list of resumes that reflect more than the skills to do the job. The people we recommend will be a perfect fit for you and your company.

With our executive search services, pro-actively recruits and rigorously pre-qualifies candidates for our clients. We have our own private database of companies and names (more than 30,000) to call that allow us to provide the "A-Players" that all clients want to hire.

With a focus on the Contact/Call center and Customer Relationship Management (CRM) industry, we are uniquely qualified to help our clients in this area. Our executive search services are preferred over the passive (i.e. “job board” only approach) when the client:

Requires confidentiality during the search process
Does not have the resources or market knowledge to do an effective job in recruiting, qualifying, and hiring key management or professionals.
Has a particularly unique search requiring special skills and background
Has an urgent need to fill a key position quickly, and needs dedicated resources focused on the task of recruiting?

With our call center management/performance level search services, we pro-actively recruit and rigorously pre-qualify candidates for our clients. We have our own private database of companies and names (more than 30,000) to call that allow us to provide the "A-Players" that all clients want to hire.

Please call us today for a conference call with you. This is when the job specifications and the candidate background/performance requirements are clearly defined. It is important that we understand all the challenges, professional growth opportunities, and special considerations of the job. It is also important that we understand how to market the company and the position properly - this helps us engage the candidate to get their interest level piqued.

We then create a list of qualified candidates and companies to call. We rigorously qualify their skill set, compensation expectations and their true interest in the job. We create our list of candidates from a variety of sources.

Your company will benefit with our own private recruiting database of both candidates and companies and we also have a large group of network recruiters who will share their candidates with us. The company list that we use is collected from our own research, and we aggressively (and professionally) recruit candidates from these companies through direct contact by telephone, US Mail, and/or email.

We spend a great deal of time recruiting candidates – it is not unusual for us to contact anywhere from 100-300 candidates to find at least 3 qualified candidates for each of our recruiting assignments. Once we are convinced we have a qualified candidate, we present that person to you, providing a synopsis of their background, their salary history, and why they are interested in the job.

For position finalists, we check references by following a specific line of questioning. The questions can be tailored depending on the client’s preferences. The results of these reference calls are forwarded to the client.